FAQs

Frequently Asked Questions (FAQs)

1. What is Uniqexplore?

Uniqexplore is an online store offering a curated selection of imported products, including electronics, home and kitchen essentials, sports gear, and fashion items. Our mission is to provide high-quality, unique products at competitive prices.

2. Are the products on uniqexplore.in authentic?

Yes, all products listed on Uniqexplore are 100% authentic. We source our products from trusted suppliers and ensure quality checks before shipping.

3. What payment methods are accepted?

We accept the following payment options for your convenience:

  • Credit/Debit Cards (Visa, Mastercard, etc.)
  • UPI and digital wallets (Google Pay, Paytm, etc.)
  • Net Banking

Note: Cash on Delivery (COD) is currently not available.

4. How long does shipping take?

Most orders are delivered within 12-18 business days, depending on your location. You can check the estimated delivery time for each product during checkout.

5. Can I return or exchange a product?

Yes, you can return or exchange a product if:

  • It is damaged during delivery.
  • You receive the wrong item.
    You must initiate a return request within 14 days of receiving the product. Please refer to our Return Policy for detailed instructions.

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email . Alternatively, you can visit the Track Order page on our website and enter your order details.

7. Where do you deliver?

We currently ship to locations across India. International shipping is not available at this time.

8. Do your products come with a warranty?

No, we do not offer warranties on any products sold on Uniqexplore.

9. How do I contact Uniqexplore's support team?

You can reach our customer support team through the following channels:

  • Email: support@uniqexplore.in
  • Phone: +91 97877 09009
  • Live Chat: Available on our website from 10:00 AM to 6:00 PM (Monday to Friday).

10. Can I cancel my order?

Yes, orders can be cancelled only by sending an email to our support team at support@uniqexplore.in, provided the order has not been shipped.

11. Do you offer discounts and deals?

Yes, we regularly provide discounts and special offers. Follow us on social media or subscribe to our newsletter to stay updated on the latest deals.

12. Is my data secure with Uniqexplore?

We take your privacy seriously and use secure encryption technologies to protect your personal information. Please read our Privacy Policy for more details.

Contact Information

  • Website: Uniqexplore.in

  • Registered Business Name: AARUSHI

  • Email: support@uniqexplore.in

  • Phone: +91 97877 09009

  • Address: Uniqexplore.in, AARUSHI, Vasantha Road, Cross Street 2, Anna Nagar, Dharapuram, Tiruppur, Tamil Nadu, 638656